CoinDCX Web3 Terms of Use

I. INTRODUCTION

Whereas DCX Software Platforms Sociedad De Responsabilidad Limitada (“Company”, “we”,  “us”, “our”), a company incorporated in Costa Rica, with registered office at San Jose, Canton  02 Escazu, San Rafael, Del Centro Comercial La Paco, Trescientos Metros Norte, Plaza  Florencia, Local Diez, codigo Postal uno cero dos cero, offers various Web3 products and  services to certain users of the mobile application ‘CoinDCXʼ available on the Google Play Store  and the Apple App Store. 

At present, the Web3 Platform is not accessible through any website or on a standalone basis  and can only be accessed as a tab/platform within the CoinDCX mobile application. Accordingly,  access to and use of the Services (as defined below) and the Web3 Platforms (as defined below)  is governed by these ‘Web3 Terms of Useʼ read together with the other CoinDCX Terms 

(https://coindcx.com/legal/terms-of-use-coindcx/) (as defined below). The terms and conditions  relevant to any third-party product or service availed by you in connection with the Web3 Platform  or Services (which may have to be read in consonance with these Terms) shall be deemed to be  entered exclusively between you and the relevant third party. 

By accessing or downloading or using any Web3 Platforms and/or Services in any manner or by  otherwise impliedly or expressly accepting the Terms, you agree to be bound by the Terms and  agree that you have read, understood and accepted the Terms. 

We reserve the right to modify any Terms, at any point in the future, without prior notice to you.  Your continued usage of the Web3 Platforms/Services will serve as your acceptance of the  revised Terms. You shall remain liable for any acts or omissions during your association with the  Platform. 

Disclaimer: Crypto products are unregulated in many jurisdictions and can be highly  risky. There may be no regulatory recourse for any loss from such transactions. 

By accepting the Terms and accessing the Web3 Platform and/or the Services, you are  deemed to have understood, agreed to and accepted the risks, losses, and costs  associated with the Web3 Platform/Services including but not limited to total loss /  devaluation / seizure of your Digital Assets. If you do not understand, agree with, or accept  the Terms in their entirety, you should not register for a User Account or access or use  the Platform or any Service. 

THE COMPANY MERELY OFFERS A TECHNOLOGY PLATFORM AND LOSS OF YOUR  PRIVATE KEY WILL LEAD TO LOSS OF ACCESS TO YOUR ASSETS, WHICH MAY ALSO  LEAD TO COMPLETE LOSS OF YOUR FUNDS WITHOUT ANY RECOURSE WHATSOEVER. 

IT IS IMPORTANT THAT YOU FULLY UNDERSTAND THE RISKS INVOLVED BEFORE  MAKING A DECISION TO USE THE SERVICES. YOU ACKNOWLEDGE THAT BUYING,  SELLING, HOLDING, INVESTING OR TRADING IN DIGITAL ASSETS (ALSO REFERRED TO  AS VIRTUAL DIGITAL ASSETS, CRYPTO-ASSETS, CRYPTOCURRENCIES, CRYPTO 

TOKENS, ETC.) INVOLVES A HIGH DEGREE OF RISK. DIGITAL ASSETS ARE SUBJECT TO  CONSTANT AND FREQUENT FLUCTUATIONS IN VALUE AND EXCHANGE RATES,  SECURITY RISKS, AND POTENTIAL REGULATORY INTERVENTION, AND THE VALUE OF  YOUR DIGITAL ASSETS MAY INCREASE OR DECREASE AT ANY TIME. ACCORDINGLY,  YOU MAY SUFFER ECONOMIC LOSSES, INCLUDING A COMPLETE LOSS OF THE ASSETS  HELD IN YOUR ACCOUNT. FURTHER RISKS ASSOCIATED WITH DIGITAL ASSETS AND  THE SERVICES ARE SET OUT IN THE TERMS. HOWEVER, IT DOES NOT EXPLAIN ALL OF  THE RISKS THAT MAY ARISE, OR HOW SUCH RISKS RELATE TO YOUR PERSONAL  CIRCUMSTANCES. YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR  DETERMINING THE NATURE, SUITABILITY, AND APPROPRIATENESS OF THESE RISKS  FOR YOU AND YOU SHOULD CONSIDER WHETHER AVAILING OR USING ANY SERVICE  IS SUITABLE FOR YOU IN LIGHT OF YOUR PERSONAL AND FINANCIAL  CIRCUMSTANCES. YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY BEARS NO  RESPONSIBILITY OR LIABILITY TO YOU OR ANY OTHER PERSON WHATSOEVER FOR  ANY LOSSES OR GAINS INCURRED IN CONNECTION WITH YOUR USE OF THE  SERVICES. 

THE COMPANY MAY PROVIDE EDUCATIONAL INFORMATION AND CONTENT ABOUT  DIGITAL ASSETS INCLUDING BLOG POSTS, ARTICLES, LINKS TO THIRD-PARTY  CONTENT, NEWS FEEDS, TUTORIALS, AND VIDEOS. ANY SUCH INFORMATION OR  CONTENT DOES NOT CONSTITUTE INVESTMENT ADVICE, FINANCIAL ADVICE, TRADING  ADVICE, OR ANY OTHER SORT OF ADVICE. THE COMPANY DOES NOT GIVE ADVICE OR  RECOMMENDATIONS REGARDING THE TRADING OF DIGITAL ASSETS, INCLUDING THE  SUITABILITY AND APPROPRIATENESS OF, AND INVESTMENT STRATEGIES FOR,  DIGITAL ASSETS, AND WHETHER ANY DIGITAL ASSET SHOULD BE BOUGHT, EARNED,  SOLD OR HELD BY YOU. WE DO NOT SEEK TO INFLUENCE OR AFFECT YOUR DECISION MAKING PROCESS IN ANY WAY WHATSOEVER. NO ORAL OR WRITTEN INFORMATION  OR ADVICE PROVIDED BY THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR  AGENTS, NOR ANY INFORMATION OBTAINED THROUGH THE SERVICES, WILL OR SHALL  CONSTITUTE ADVICE OF ANY KIND INCLUDING INVESTMENT, CONSULTING OR  FINANCIAL ADVICE. OUR EMPLOYEES AND REPRESENTATIVES ARE NOT AUTHORISED  TO GIVE ANY SUCH ADVICE, AND IN THE EVENT ANY SUCH ADVICE GIVEN BY ANY OF  THEM, THE SAME IS NOT AUTHORISED BY THE COMPANY AND SHALL STRICTLY BE  CONSTRUED AS BEING IN THEIR PERSONAL CAPACITY. YOU SHALL NOT RELY ON  SUCH ADVICE, AND WE DISCLAIM ANY LIABILITIES IN THIS REGARD. 

YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR, ALL TRADING DECISIONS  MADE BY YOU WHILE USING THE SERVICES, INCLUDING WHETHER ANY INVESTMENT,  INVESTMENT STRATEGY OR RELATED TRANSACTION IS SUITABLE AND APPROPRIATE  FOR YOU ACCORDING TO YOUR PERSONAL INVESTMENT OBJECTIVES, FINANCIAL  CIRCUMSTANCES AND RISK TOLERANCE. YOU ARE RESPONSIBLE FOR ANY  ASSOCIATED LOSS OR LIABILITY. BEFORE MAKING THE DECISION TO BUY, SELL OR  HOLD ANY DIGITAL ASSET, YOU SHOULD CONDUCT YOUR OWN DUE DILIGENCE AND  CONSULT A PROFESSIONAL ADVISOR. WE ARE NOT RESPONSIBLE FOR ANY SUCH  DECISIONS (WHETHER BASED ON THE INFORMATION PROVIDED BY US OR NOT). YOU  SHALL NOT HOLD OR SEEK TO HOLD THE COMPANY, ITS AFFILIATES, OR ANY OF ITS  OR THEIR OFFICERS, DIRECTORS, PARTNER ENTITIES, EMPLOYEES, AGENTS, OR  BUSINESS ASSOCIATES LIABLE FOR ANY SUCH LOSSES OR DAMAGES INCURRED AS  A CONSEQUENCE OF RELYING UPON ANY INFORMATION, OPINIONS, ADVICE OR ANY  OTHER MATERIAL WHATSOEVER ON THE PLATFORM OR IN ANY BROCHURES,  PROMOTIONAL MATERIAL OR ANY OTHER LITERATURE OR CONTENT.

YOU HEREBY ACKNOWLEDGE AND AGREE THE COMPANY IS NOT A FINANCIAL  INSTITUTION, BANK, PAYMENT SYSTEM OPERATOR, STOCK EXCHANGE, CREDIT  UNION, TRUST, HEDGE FUND, BROKER, INTERMEDIARY, AGENT, OR INVESTMENT OR  FINANCIAL ADVISOR, AND IS NOT SUBJECT TO THE SAME LAWS, REGULATIONS,  DIRECTIVES OR REQUIREMENTS APPLICABLE TO SUCH PERSONS AND WE HAVE NO  FIDUCIARY RELATIONSHIP OF OBLIGATION TO YOU WHATSOEVER. 

YOU ALSO DECLARE THAT YOU ARE NOT IN THE BUSINESS OR PROFESSION OF  REFERRING NEW USERS TO US, UNLESS WE HAVE ENTERED INTO A SPECIFIC  AGREEMENT WITH YOU IN THIS REGARD. THE REFERRALS MADE BY YOU TO US ARE  IN YOUR INDIVIDUAL CAPACITY. IN THE EVENT YOU ARE UNDERTAKING SUCH  REFERRALS IN FURTHERANCE TO A BUSINESS OR PROFESSION, YOU ARE UNDER THE  OBLIGATION TO BRING IT TO OUR NOTICE. IN SUCH A CASE, WE WILL BE ENTITLED TO  DEDUCT / COLLECT ADDITIONAL WITHHOLDING TAXES AS MAY BE REQUIRED BY  APPLICABLE LAW. 

YOU ALSO ACKNOWLEDGE AND AGREE THAT THE COMPANY, THE PLATFORM, AND  YOUR ABILITY TO USE THE SERVICES MAY BE DETRIMENTALLY IMPACTED BY  REGULATORY ACTION, CHANGES IN REGULATIONS APPLICABLE TO DIGITAL ASSETS,  OR SIMILAR CIRCUMSTANCES. YOU AGREE THAT WE MAY DISCLOSE YOUR PERSONAL  AND ACCOUNT INFORMATION IF WE BELIEVE THAT IT IS REASONABLY NECESSARY TO  COMPLY WITH A LAW, REGULATION, LEGAL PROCESS, OR GOVERNMENTAL REQUEST. 

WE DO NOT BROKER TRADES ON YOUR BEHALF. ALL TRADES ARE EXECUTED BY YOU  DIRECTLY ON THE BLOCKCHAIN. 

THE COMPANY MERELY OFFERS A TECHNOLOGY PLATFORM AND/OR ACTS A  FACILITATOR PROVIDING ACCESS TO CERTAIN BLOCKCHAINS, DIGITAL ASSETS, AND  ALLIED PRODUCTS AND SERVICES. ALL TRADES ARE EXECUTED AUTOMATICALLY,  BASED ON THE PARAMETERS OF YOUR ORDER INSTRUCTIONS. YOU ARE SOLELY AND  ENTIRELY RESPONSIBLE FOR THE LEGAL, REGULATORY AND TAX COMPLIANCE OF  ALL TRANSACTIONS CARRIED OUT BY YOU USING THE SERVICES. 

PLEASE BE AWARE THAT THESE TERMS OF USE CONTAIN PROVISIONS GOVERNING  HOW TO RESOLVE DISPUTES BETWEEN YOU AND COMPANY, INCLUDING, AMONG  OTHER THINGS, AN AGREEMENT TO ARBITRATE. 

II. DEFINITIONS 

Capitalised words used but not otherwise defined in these Terms (and, unless repugnant to the  context, in any other CoinDCX Terms (http://coindcx.com/legal/terms-and-conditions-coindcx web3)) shall have the meanings as set out below: 

1. “Account” or “User Account” means an account created by a User who registers to use the  Services via the Platform, directly or through third-party credentials as may be permitted by  us from time to time. 
2. “Applicable Law” means:

(a) with respect to the Company, any and all laws, statutes,  regulations, decisions, rulings, government policies, enactments or instruments (including  national, state, local or municipal laws, regulations or by-laws of any kind whatsoever)  applicable to the Company; and

(b) with respect to a User or any other person, any and all 

laws, statutes, regulations, decisions, rulings, government policies, enactments or  instruments (including national, state, local or municipal laws, regulations or by-laws of any  kind whatsoever) applicable to such User or person. 

3. “Breach Event” means the occurrence, or likelihood of occurrence, of one or more of the  following: 

(a) breach or contravention of or inconsistency with Applicable Laws; 

(b) breach or contravention of or inconsistency with the Terms; 

(c) any transaction or action is suspicious (in our sole discretion), may involve negligence,  fraud or misconduct, affects third-party rights; 

(d) any information provided by you to the Company is incomplete, incorrect or false; you  do not provide any information or documents as requested from time to time; your  transactions are suspicious or unauthorised; 

(e) deposit, withdrawal, or transfer of any Digital Assets that are deemed suspicious as  per our internal assessments; 

(f) your usage of the Platforms or Services corrupts or compromises the integrity, stability  and security of the Platforms or Services, whether intentionally or otherwise; and/or

(g) there is any suspicion or allegation or complaint or request from any legal, public,  regulatory, statutory authority or from any bank, financial institution, payment service  provider, or third-party service provider. 

4. “CoinDCX Terms” refers to these Web3 Terms of Use and the other terms of use applicable  to the usage of the ‘CoinDCXʼ mobile application, including the Website Terms (http://coindcx.com/legal/terms-of-use- of-website), Exchange Terms of Use (http://coindcx.com/legal/terms-of-use-coindcx-web3), Privacy Policy (http://coindcx.com/legal/privacy-policy-coindcx-web3), Risk Disclosure (https://coindcx.s3.amazonaws.com/static/documents/risk-disclosure.pdf), Programme 

Terms (http://coindcx.com/legal/terms-and-conditions-coindcx-web3), and all  other rules, policies, frequently- asked questions (FAQs), guidelines, instructions that may  be posted or made visible on the ‘CoinDCXʼ mobile application Platform from time to time. 

5. “CoinDCX CeFi Wallet” means the ‘Digital Assets Walletʼ as defined in the Exchange Terms  of Use (https://coindcx.com/legal/terms-of-use-coindcx/). 
6. “Content” means any information, text, graphics, blogs, trademarks, data, service marks,  logos, icons, guides, video, multimedia content, images, audio, discussions, general  educational content, or other materials uploaded by the Company or the Users, which is  accessible on the Online Platforms. 
7. “Digital Asset(s)” or “Asset(s)” or “Virtual Digital Asset(s)” or “VDA(s)” means:

(a) a digital representation of value or of a right which can be stored or transferred  electronically, including a crypto-asset, and does not include Fiat Currency; and

(b) any other digital asset as we may specify from time to time. 

5. “Partner Entities” refers to persons/entities (including the Companyʼs affiliates, group  companies, licensees, authorised payment processor entities) that are authorised to provide  Services on the Platforms and are responsible for such services. 
6. “Sanctions Lists” has the same meaning ascribed under the Applicable Laws, and includes,  without limitation sanctions list, exclusion lists and similar lists maintained by the United  Nations (including the Security Council), Office of Foreign Assets Control (OFAC), Bank of  England, Central Bureau of Investigation (India), European Union, Federal Bureau of  Investigation, HM Treasury, Hong Kong List, Ministry of Home Affairs-India, National  Investigations Agency (India), Russian List, Singapore List, United States Terrorist Exclusion  List, UAE Terrorist List, UK Home Office, US Coast Guard list, US Marshals list, World Bank. 
7. “Security Incident” has the meaning given to it under Clause 7. 
8. “Services” means the services that the Company offers to Users on or via the Platforms 

   including: 

   (a) a managed self-custody wallet allowing you to deposit, withdraw, and store Digital 

   Assets; 

   (b) access to identified blockchains for online trading of your identified Digital Assets for  other identified 

   Digital Assets; 

   (c) allied services, products or contests related to Digital Assets (if announced from time  to time); 

   (d) the provision of the Platforms itself (and any Content); 

   (e) any other service or product that the Company may (either directly or licensed from  and/or procured through the Companyʼs affiliates, group companies, licensees and/or  Partner Entities) offer through the Platforms from time to time. 

   Provided that CoinDCX may change, limit, or vary the nature and extent of Services from  time to time

12. “Specified Persons” means the Company, our Partner Entities, and ours and their  shareholders, directors, officers, employees, representatives, contractors, and suppliers.
13. 13. “Terms” or “Terms of Use” refers to these Web3 Terms of Use read together with the Privacy  

Policy (http://coindcx.com/legal/privacy-policy-coindcx-web3), Risk Disclosure (https://coindcx.s3.amazonaws.com/static/documents/risk-disclosure.pdf), Programme  Terms (http://coindcx.com/legal/terms-and-conditions-coindcx-web3), and all other rules,  policies, frequently- asked questions (FAQs), guidelines, instructions that may be posted or  made visible by us on the Platforms from time to time, all of which are hereby deemed to  constitute an integral part of these Terms. 

14. “Third-Party Services and Resources” has the meaning given to it in Clause 5. 15. “Unauthorised Activities” include any illegal activities or other activities not authorised by  the Company, including activities linked to illegal activities or to activities which are under  investigation by any law enforcement authority anywhere in the world. 
15. “User”, “you” and “your” refers to any natural or juristic person who uses the Platform or  Services and such expression shall, for the purpose of any claims against the User, include  a Userʼs successors, heirs, receivers, and permitted assigns. 
16. “Web3 Platform(s)” or “Platform(s)” or “Online Platform(s)” refers to the ‘Web3ʼ  tab/platform on the 

‘CoinDCXʼ mobile application. 

18. “Web3 Wallet” means an online public blockchain address also accessible through the  Platform and controlled and operated by a User for storage and/or transfer of their Digital  Assets. 

III. COMMON TERMS

A. Usage of platform and services 

          1.Proprietary Rights and Acceptable Use 

1.1 The Company owns or has duly obtained a license to all rights, title and interest in  and to the Platforms and the Services, including any intellectual property rights which  subsist in the Platforms and the Services (whether registered or not). 

1.2 In consideration of your compliance with the Terms and subject to the Terms, the  Company may permit you to use the Platform and Services on a best effort basis. 1.3 The Company does not grant you any rights or license over the Platform, except for a  limited, non-exclusive, non-sub-licensable, non-transferable, right to access the  Platform only for your personal, non-commercial use and solely as necessary in order  to avail our Services. This right to use does not include any resale or commercial use 

of the Platforms or its contents; any collection and use of the contents, products,  applications, tools and features; any derivative use thereof; any downloading or  copying of account information; or any use of data mining, robots, or similar data  gathering and extraction tools. Any content on the Platform (including but not limited  to any copyrighted material, trademarks, or other proprietary information) may not be  reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited  for any commercial purpose without our express written consent. There are no implied  licences granted under these Terms. Any other use of the Platform will require a  license to be negotiated and agreed in writing with the Company. 

1.4 You do not have the commercial or personal right to use any of the trade names,  trademarks, service marks, logos, domain names, and other distinctive brand features  of the Company or its affiliates, group companies, or Partner Entities. 

1.5 You shall ensure that your use of the Platforms shall be in compliance with all  Applicable Laws including but not limited to information technology laws, data  protection laws, tax laws, and contract laws. 

1.6 You may choose to, or we may invite you to, submit comments or ideas or feedback  about the Services. By submitting comments, ideas or feedback, you agree that your  disclosure is gratuitous and will not place us under any fiduciary or other obligation,  and that we are free to use the idea without any additional compensation to you, and/  or to disclose the idea on a non- confidential basis or otherwise to anyone, in  consideration of your use of the Platform. 

          2.User Protection – Recommended Practices 

You acknowledge and agree to comply with the following best practices: 

2.1 Professional Advice: We strongly recommend that our users consult with  professional advisors, tax consultants, and legal experts as appropriate before making  any transactions or associated decisions. A professional advisor can provide  personalized advice that considers your situation, goals, and risk tolerance. This is  especially important in the complex and rapidly changing world of Digital Assets. The  Company shall not be liable to you for any losses incurred by you in pursuance to  decisions made on the consultation/advice of such professional advisors. 

2.2 Stay Informed: You shall regularly update yourselves on market trends, technological  developments, and regulatory changes, and shall conduct your own due diligence on  the Digital Asset and the Services before acquiring or dealing in any Digital Asset or  availing any Services. 

2.3 Diversification: You should consider diversifying investments to help spread risk across  various assets. 

2.4 Use Secure Networks: You shall ensure that you are using the Platform on secure  and private networks to prevent unauthorized access to your accounts. The Company  shall not be liable for any consequences arising out of any such unauthorized access. 

2.5 Account Security: You are solely responsible for maintaining the confidentiality and  security of your User Account and all credentials, including your password, PIN,  private keys, seed/recovery phrases, and one-time passwords (OTPs), and for all  activity that occurs under your User Account, whether or not authorised by you. You  must use a strong, unique password, enable two-factor authentication, and take all  reasonable steps to secure the devices and email accounts linked to your User  Account. You shall not disclose your credentials to, or respond to any request for your  bank account details, User Account details, credentials, private keys, seed phrase, or  OTPs from, any person, and you acknowledge that we will never ask you for such  information or ask you to transfer Assets for “verification” or “safekeeping”. You must 

notify us immediately at [official support channel] upon becoming aware of any  unauthorised access to, or use, loss, theft, or compromise of, your User Account or  credentials. To the maximum extent permitted by Applicable Law, we shall not be  liable for any loss or damage arising from your failure to comply with this clause or  from any unauthorised use of your User Account resulting from your act, omission, or  negligence. 

2.6 Vigilance Against Fraud: You should be alert of phishing attempts and other forms of  fraud and shall report any suspicious activities to us immediately. You should be alert to  fake, cloned, or spoofed websites, applications, and communications masquerading as us  or our official channels, and must verify at all times that you are accessing our genuine  Website and applications only 

2.7 Preventing Unintended Fraud: Fraudsters often use bank accounts and digital  wallets of innocent users (commonly known as ‘money mulesʼ) for money laundering  and other illegal purposes, often by asking them to send/receive Assets in exchange  for commissions, job offers, or other incentives. Do not share your Account details  with anyone, and do not agree to send or receive Assets in your wallets/accounts from  or at the behest of unknown persons. 

2.8 Personal Data Protection: You should safeguard your personal and financial data  and be cautious about sharing sensitive information. 

2.9 Personal Risk Assessment: You should regularly assess your risk tolerance and  adjust your usage activities accordingly. 

2.10 Double Check Inputs: The Company is not responsible for losses/damages/costs  induced by mistyped or otherwise wrongly placed transactions, and you should  double-check all your inputs. 

2.11 Supported Digital Assets: Under no circumstances should you attempt to use your  Web3 Wallet to store, send, request, or receive any assets other than Digital Assets  supported by the Platform. We assume no responsibility in connection with any  attempt to use your Web3 Wallet with Digital Assets that we do not support. 

          3.Conditions for Services 

You acknowledge and agree to comply with the following provisions: 

3.1 The Company is merely a technology platform that allows Users to access  blockchains. The Company is not an exchange. 

3.2 The Company reserves the right to restrict access to the Services to Users based on  its internal risk assessments. We reserve the right to change the list, nature, and  extent of Services from time to time. 

3.3 You acknowledge that you avail Services and carry out transactions on the Platforms  in accordance with your own choice and risk, and the Company does not mandate  you to avail any Service. 

3.4 We reserve the right to, in our sole discretion and without any notice to you or liability  to ourselves, impose limits and other controls further to our internal policies,  operational and other risks, and compliance with Applicable Law, at any time, without  prior notice and without giving reasons. As a result, you acknowledge and agree that  you may be prevented from carrying out a transaction, availing certain Services, or  undertaking other steps at certain times if such actions would cause you to exceed an 

applicable control measure, and that we may apply filters to reject an instruction  submitted by you that does not comply with any relevant controls measures. 3.5 We have the exclusive authority to determine which Digital Assets are listed/supported  on the Platforms and may add or remove Digital Assets support from the Platforms at  our discretion, from time to time.

3.6 You own and control Digital Assets held in your Web3 Wallet. As the sole owner of  Digital Assets in your Web3 Wallet, you are solely responsible for complying with  Applicable Laws in relation to your ownership and use of your Digital Assets and you  shall bear all risk of loss of such Digital Assets. 

3.7 We may in our sole discretion suspend or disable support for blockchain networks or  certain tokens which are supported on the Platform at present. Further, you  acknowledge that the Services are subject to changes in the rules and protocols linked  to the supported networks and tokens. 

3.8 You acknowledge that all orders transactions are irreversible once executed, and  many transactions are instantaneous in nature and cannot possibly be cancelled. 3.9 All activities, instructions, and transactions from your User Account are deemed to be  

done / given by you, and you are responsible for any actions / consequences arising  from usage of your User Account. 

3.10 The routing of transactions through systems is not in our control and can take time,  and we are not liable for any delays or any losses arising from such delays. We are  not liable for any asset value losses or fluctuations. 

3.11 You shall not presume a transaction to have been executed, cancelled or modified  until a confirmation is received from the relevant chain. We are not responsible for  completion of any transaction. You acknowledge that there is a risk of transactions  not being processed on the blockchain. 

3.12 Notwithstanding anything to the contrary, we are not required to take any action if we  believe, in good faith, that such action may: (a) constitute or contribute to a violation  of any Applicable Law; (b) impact the integrity of any systems owned, operated or  used by us or violate our internal policies; or (c) affect the rights or assets of other  Users or persons. We shall not be liable to you for any claims, losses, or damages  arising from our reliance on this provision. 

3.13 In case Assets are wrongly transferred to you or if excess Assets are transferred to  you due to any errors, breaches, or bugs, you are required to return such Assets  without any delay or demur. Additionally, if we incur any taxes or fees in relation to  your Account, you shall reimburse us for such amounts. 

3.14 We reserve the right to offer airdrops of select Digital Assets to certain Users, at our  sole discretion, and you may or may not receive the benefit of the same. Programme  Terms (http://coindcx.com/legal/terms-and-conditions-coindcx-web3) adopted by the  Company will be applicable to any airdrops offered on the Platform. 

3.15 You agree that in case of redenomination of the Digital Assets, the list of Digital Assets  as reflected on the Web3 Wallet may be modified to reflect such redenomination. We  are not in control of any redenomination or delisting of Digital Assets and we are not  responsible for the consequences of such redenomination or delisting, and the same  is attributable to the issuer of such Digital Assets or the relevant Digital Asset network.  We do not review, approve, monitor, endorse, warrant, or make any representations  (express or implied) with respect to such redenomination. 

4. Information on the Platforms 

         You acknowledge and agree to comply with the following provisions: 

4.1 The Content on the Platforms is provided for general information only and is not to be  treated as investment advice. We encourage you to seek any professional advice from  such persons who are skilled subject matter experts and competent to render advice  to you on the service offerings made available by us to you. 

4.2 You are solely responsible for determining whether any investment, investment  strategy or related transaction is appropriate for you based on your personal 

investment objectives, financial circumstances and risk tolerance, and any guidance  you may have received from external sources. 

4.3 There may be information on the Platforms that contains inadvertent typographical  and other errors, inaccuracies, or omissions. We reserve the right to correct any  errors, inaccuracies, or omissions and to change or update the information on the  Platform at any time, without prior notice. We are not responsible for any acts,  omissions, losses or harm suffered by reliance upon any such information. 

4.4 We reserve the right to display or permit the display advertisements, promotional  material, polls, surveys and other Content on some of the Platforms or Services, which  may be targeted to the information stored on the Services, queries made through the  Services or other information. In consideration for granting you access to the  Platforms, you agree that we may place such material or content on the Platforms or  Services. 

4.5 You shall use any real-time price data shared on any of our Platforms only for the  purpose of using the Platforms. 

4.6 We reserve the right to generally share any data relating to Digital Assets for  educational, awareness, and other purposes. 

4.7 You acknowledge and agree that the display, availability, visibility or accessibility of  any Digital Asset through the Web3 Platform shall not, by itself, constitute or be  construed as a listing, approval, verification, recommendation, solicitation or  endorsement of such Digital Asset or its issuer by CoinDCX. 

4.8 You are responsible for any Content created or uploaded or transmitted onto or via  the Platforms, irrespective of whether such Content was created by you, by any other  person, or whether it was artificially generated. 

4.9 We reserve the right to review, delete or modify any Content on the Platforms in our  sole discretion. 

4.10 You acknowledge and agree that any Content you create on the Platform may be  visible to select Users or to the public and can be used by the Company without further  permission from you. In consideration of your use of the Platform, you acknowledge  that you hereby grant the Company a license to use such Content and will not be  entitled to any royalty or other financial/monetary benefits in connection with such use  of the Content, if any. 

4.11 Certain Digital Assets may be programmed using smart contracts to have  certain in-built rules or conditions that will be automatically executed when  such rules or conditions are met. It is your responsibility to understand and  fulfil any conditions embedded therein in order to use or transact in such  Digital Assets. While the Platform may display risk scores, warnings, labels,  indicators or other information relating to a Digital Asset, including information  generated or provided by third parties, such information is provided solely for  informational and risk-awareness purposes and does not constitute any  representation, verification, approval, recommendation, solicitation or  endorsement by CoinDCX regarding the legitimacy, safety, value,  authenticity, ownership, functionality, liquidity or future performance of such  Digital Asset or its issuer. You remain solely responsible for conducting your  own due diligence before transacting in any Digital Asset. CoinDCX shall not  be liable for losses, damages or other consequences arising from the  functioning of smart contracts, fraudulent or malicious Digital Assets, or any  reliance placed by you on any such risk score, warning, label, indicator or  other information, except to the extent otherwise required under Applicable  Law. Where CoinDCX displays a warning, risk disclosure, alert, confirmation  or other notification before you initiate or complete a transaction in relation to 

a Digital Asset, such information is intended to draw your attention to identified  risks associated with the relevant transaction. By proceeding with the  transaction after such warning, alert, disclosure or confirmation has been  displayed, you acknowledge that you have had the opportunity to review the  information made available to you and understand that the transaction may  involve the risks identified therein. 

4.12 You must keep confidential any information provided by us to you that has not been  publicly published by us (including, without limitation, customer support  conversations, written intimations, emails, etc.,), as well as any proprietary or personal  information that may come to your knowledge in connection with our Platform,  including information about other users, our personnel, or proprietary financial and  technical information. 

4.13 Our Platform is not intended for children, being persons under 18 years of age. We  do not knowingly offer the Platform or its Services to children. If you are under 18, do  not access, use or otherwise interact with this Platform.

5.Third-Party Services and Resources 

5.1 In order to facilitate the Services, the Company may be required to avail the services  of third- party service providers. By accepting the Terms, you are providing your  consent for the same. 

5.2 You acknowledge and consent to the following (collectively, “Third-Party Services  and Resources”): 

(a) your Digital Assets / Web3 Wallet will be encrypted via managed custody / on chain 

custody services provided by third-party vendors; 

(b) the Platforms may contain services of or links to other websites, software,  content, platforms, or resources. 

5.3 We do not have control over the content, and do not recommend, warrant or endorse,  and are not responsible for the availability or legitimacy of, the content, products,  services, or assets on or accessible from Third-Party Services and Resources. We do  not review, approve, monitor, endorse, warrant, or make any representations (express  or implied) with respect to Third-Party Services and Resources, the persons they are  owned and operated by, the information contained on them, the suitability of their  products or services, or the assets they make accessible, and we are not responsible  or liable for any of them. Your use of Third-Party Services and Resources is at your  own risk, and you should apply a suitable level of caution and discretion in doing so.  We are not responsible for the availability of or content on such platforms and  resources and are not liable for any damage, injury, death or loss caused or alleged  to be caused by or in connection with use of or reliance on any such platforms and  resources. 

5.4 You may also be required to enter into agreements with the third parties in relation to  the Third-Party Services and Resources. Any use of Third-Party Services and  Resources is governed by the terms and conditions of such Third-Party Services and  Resources. Any contract entered into, or any transaction completed via any Third 

Party Services and Resources, is between you and the relevant third party, and we  are not responsible for or under such contract or transaction. You shall comply in all  respects with all applicable terms of the Third-Party Services and Resources that you  access or subscribe to in connection with the Services. If at any time any Third-Party  Services and Resources cease to make their programs available, you may no longer  be able to be redirected to the same through the Platform or certain features on the  Platform may accordingly cease to be available. You expressly waive off any rights to 

implead or make the Company a party to any proceedings (judicial or otherwise) in  connection with any matter arising between you and such third parties. 5.5 When transacting on or otherwise using any blockchains using the Platform’s  interface, you understand that you are at no time transferring your Assets to us. You  acknowledge that many Digital Asset transactions rely on third-party platforms or  service providers. Operational failures, security breaches, or disruptions in these third  parties can adversely affect your Digital Assets. Digital Assets are reliant on  centralised, decentralised and/or peer-to-peer networks outside our control and are  exposed to network risks. Any disruptions such as technological failures, hacks,  regulatory action or internal policy changes may also impact or terminate access to or  lead to loss of User Assets. Third-party resources such as decentralised applications  or exchanges (‘Dappsʼ or ‘DEXsʼ) and aggregation layers may provide access to  assets, transactions or services which have high risks of illiquidity, devaluation,  lockup, or loss. Specifically, any incidents affecting the on chain / managed custody  service provider could lead to total loss of your Digital Assets with no recourse. 

6.Prohibited Usage 

6.1 You shall not utilise the Platforms for any purpose other than for availing the Services  made available by us from time to time. 

6.2 Your use of our Online Platforms and Services shall only be for purposes permitted  under Applicable Law. 

6.3 Without prejudice to the generality of the above restrictions, you agree not to (and not  to aid, abet, encourage, permit, or enable any other person or entity to), directly or  indirectly: 

(a) violate (or assist any other party in violating) the Terms; 

(b) violate (or assist any other party in violating) any Applicable Law; (c) defraud (or attempt to defraud or assist in the defrauding of) the Company  or any other User or any other person; 

(d) use Assets from unknown sources or associated with any blockchain wallet  other than your own; 

(e) use your trade name or corporate name as your Username or otherwise on  the Platform (unless expressly permitted by us); 

(f) use the Platform other than exclusively for your own personal benefit, such  as for resale or commercial purposes or advertising, including on behalf of  or for the benefit of third parties or otherwise act as an intermediary between  the Platform and any third parties or induce any person to do business with  you; 

(g) use our Platform or Services to build or support products or services  competitive to our products or services, or carry out any indexing exercise  based on the information on the Platforms; 

(h) develop any third-party applications that interact with our Platform or  Services without our prior written consent; 

(i) keep, store, use, withdraw or transact with Assets that are obtained through,  or otherwise use the Platform or Services for, or conduct on the Platforms,  any Unauthorised Activities; 

(j) take advantage of any technical glitch, malfunction, failure, delay, default,  or Security Incident; 

(k) take any action that interferes with, intercepts, extracts, or expropriates any  system, data, or information or violates the security of or tests the  vulnerability of any Platform/Services; transact with or hold the proceeds of  illegal activity;

(l) use any bots, robot, spider, parser, scraper, scripts, programs, routines, or  other means to access the Platforms/Services or attempt to gain  unauthorized access to other user accounts, the Platforms/Services, or any  related networks or systems or use any form of automation to engage in  any activity in connection with the Platform/Services, unless expressly  permitted by us in writing or by way of authorised Application Programming  Interface (API) access; 

(m) use the Services to engage in conduct that is detrimental to the Platform or  to any other user or any other person; 

(n) collect any user information from other users, including, without limitation,  email addresses; 

(o) participate in any unfair trade practice or market manipulation, including but  not limited to all such acts like pump and dump schemes, transacting on  any inside or non-public information acquired through sources or acts not  permitted by law, wash transactions, market manipulation, spoofing or  layering etc.; 

(p) conduct any surveys, contests, campaigns, or schemes on the Platform; (q) use multiple devices to access or log into the Platforms at a given point of  time; 

(r) copy, imitate, duplicate, distribute, use, create derivative works of display  or commercially exploit the Services and/ or the Platform or any of its  Content, features or facilities, directly or indirectly, without our prior written  permission or attempt to get access to the Platform in source-code form; 

(s) without our prior written consent, modify, replicate, duplicate, copy,  download, store, further transmit, disseminate, transfer, disassemble,  decompile, reverse engineer, reverse assemble or otherwise attempt to  discover any source code, broadcast, publish, remove or alter any part of  the Platform, or create their derivative works or otherwise take advantage  of any part thereof; 

(t) attempt to remove, obscure, falsify, or alter any proprietary labels, logos,  attributions proprietary rights notices (including trademark and copyright  notices), which may be affixed to or contained within the Platforms or  Services; 

(u) circumvent restrictions on the Platforms or Services, including any  technological measure implemented by us or any of our service providers  to protect the Platform or Services; 

(v) defame, harass, intimidate the Company or any of its representatives or  employees or any user; violate the intellectual property rights of the  Company or of any other person; 

(w) disparage, tarnish, or in our opinion, otherwise damage the reputation of  the Company or use the Platform to disparage, or in or opinion, otherwise  damage the reputation of any third party; 

(x) infringes a third partyʼs rights including intellectual property and privacy,  impairs, the functionality of our Platforms and Services or interferes with  another personʼs use of the Platforms or Services; 

(y) host, display, upload, modify, publish, transmit, store, update or share any  information or content, or otherwise use the Platform or Services in a  manner that, – (i) belongs to another person and to which the User does not  have any right; (ii) is defamatory, obscene, pornographic, paedophilic,  invasive of anotherʼs privacy, including bodily privacy, insulting or harassing  on the basis of gender, libellous, grossly harmful, blasphemous, seditious,  promoting enmity based on religion/caste, racially or ethnically 

objectionable, relating or encouraging or acting as surrogate advertising for  money laundering or gambling or an online game that causes User harm,  or otherwise inconsistent with or contrary to the laws in force; (iii) is harmful  to children; (iv) infringes any patent, trademark, copyright or other  proprietary rights; (v) violates any law for the time being in force; (vi)  deceives or misleads the addressee about the origin of the message or  knowingly and intentionally communicates any information which is patently  false or misleading in nature but may reasonably be perceived as a fact;  (vii) impersonates another person; (viii) threatens the unity, integrity,  defence, security or sovereignty of any nation or territory, friendly relations  with between nations or territories, or public order, or causes incitement to  the commission of any cognisable offence or prevents investigation of any  offence or is insulting other nation; or any false information about India or  any nation or government (including as identified by any fact-checking  authority); (ix) contains ransomware, software virus or any other computer  code, file or program designed to interrupt, destroy or limit the functionality  of any computer resource; (x) is false and untrue, and/or is written or  published in any form, with the intent to mislead or harass a person, entity  or agency for financial gain or to cause any injury to any person; (xi)  contains illegal goods, pornographic, violent, obscene or copyrighted  images or materials for use as an avatar, in connection with a payment or  payment request, or otherwise; (xii) violates export or import control laws in  any applicable jurisdiction; (xiii) is in the nature of an online game; (xiv) is  in the nature of advertisement or surrogate advertisement or promotion of  an online game; or (xv) violates public morale, any third party / public  interest or is not permitted by Applicable Law or is contrary to public policy; 

(z) create or circulate or use any technologies which violate, or which would  facilitate other users to violate the Terms including for masking Internet  Protocol (IP) addresses or to obfuscate transaction details; 

(aa) misrepresent, misinform or misguide the Company or any person in any  manner; and 

(bb) upload, transmit or use any device, software, routine, virus, trojan horse,  worm, backdoor, time bomb, malware, or any other type of malicious code  or technology that will or may be used in any way that will affect the  functionality or operation of the Service or of any related website, other  websites, or the internet or that may permit unauthorized access to, or  disable, erase, or otherwise harm, any computer, systems, or software. 

7.Procedure to report Security Incidents 

If you suspect your User Account, your device, wallet, or security details have been  compromised, or notice any unusual activity in your wallet or suspicious behaviour (such  as fraud or cyber incidents) (“Security Incident”), you shall inform us immediately at  support.coindcx.com (https://support.coindcx.com) along with accurate and up to date  information throughout the duration of the Security Incident. To help resolve the situation,  we may request your assistance, such as providing relevant details and updates as  needed. You shall promptly provide all such assistance and take all steps that we  reasonably require to reduce or manage any Security Incident. We are not liable to you  for any losses suffered as a result of a Security Incident occurring due to factors not within  our control.  

8. Unauthorised Transactions

You shall be responsible for safeguarding your User Account, authentication  credentials, passwords, OTPs, two-factor authentication credentials, passkeys,  API credentials, devices and other security information used to access or operate  the Services. Transactions, instructions or activities authenticated through the  authentication mechanisms associated with your User Account may be treated  as authorised instructions unless CoinDCX is required under Applicable Law to  determine otherwise. CoinDCX shall not be responsible for losses arising from  phishing, social engineering, impersonation, SIM-swap, malware, remote access,  credential compromise, voluntary disclosure of authentication information or  similar acts attributable to you or third parties, except to the extent otherwise  required under Applicable Law. You shall immediately notify CoinDCX upon  becoming aware of any unauthorised access, transaction or compromise and  provide all information and assistance reasonably requested by CoinDCX. 

9.Suspension of Services 

9.1 In the event we believe that: (a) a Breach Event or a Security Incident has occurred  or is likely to occur; or (b) if certain steps are necessary to protect interests of other  users; or (c) we are required to do so under Applicable Law; (d) or for protecting the  rights of third parties; (e) for any factors beyond our control; or (f) pursuant to any law  enforcement enquiry or investigation; or (g) otherwise deem it reasonable and  prudent; we reserve the right to take any actions as we may deem reasonable or fair  or otherwise is in the best interests of the Digital Asset ecosystem, including without  limitation: 

(a) without prejudice to the generality of any other clause in these Terms,  suspending, terminating, or restricting your Account and/or your access to  the any or all of the relevant Platforms/Services; 

(b) requiring you to do or cease to do something or taking any other remedial  actions to 

cease/rectify/compensate for the breach; 

(c) investigating and/or initiating suitable actions and/or proceedings against  you, including 

reporting you to appropriate regulatory, self-regulatory or law enforcement  agencies; 

(d) disclosing any information as required or requested by any authority or  under Applicable Law; 

(e) exercising such other rights and remedies as may be available to us under  any contract, 

Applicable Law, and/or equitable rights and remedies; and/or 

(f) taking such other steps as we may deem prudent in the circumstances or  as we may be required or recommended to take by any authority, law  enforcement agency, bank, or business partner. 

9.2 For the purposes of servicing, upgrading or maintaining our systems or for responding  to Security Incidents, we reserve the right to suspend Services and / or process,  decline to process, suspend, block, delay, cancel, reverse, void or partially execute  any transaction requests submitted by you or Services offered to you and/or refuse to  continue your access to the Platforms (even after Assets have been debited from your  User Account), at our sole discretion. 

9.3 If for any reason, your CoinDCX User Account / CoinDCX CeFi Wallet is blocked or  subject to any inhibiting action or steps as described in the CoinDCX Terms

(http://coindcx.com/legal/terms-of- use-coindcx-web3), such actions may impact or  restrict or discontinue your access to the Web3 Platform / Web3 Wallet as well. 9.4 We have the right but not the obligation to take any steps set out in this clause for the  protection of the Users, Assets and Services on the Platform. We will not exercise  such right unreasonably and without caution. 

9.5 Your access to the Assets in your Web3 Wallet after termination or other actions under  this clause will depend on your access to your backup of your Web3 Wallet address.  We shall not be able to recover your Assets if you lose or otherwise do not have  access to your backup. 

9.6 Termination, suspension, restriction or closure of your User Account or access to the  Platforms may affect your ability to access the Web3 Platform or any Web3 Wallet  interface made available through the Platform. You acknowledge that CoinDCX does  not have custody or control over Digital Assets held in your Web3 Wallet and that your  ability to access such Digital Assets may depend on your possession and control of  the applicable wallet credentials, private keys, seed phrase, recovery phrase, backup  or other means of accessing the relevant wallet. CoinDCX shall not be responsible for  recovering or restoring access to such Digital Assets where you have lost or do not  otherwise possess the applicable wallet credentials or recovery information, subject  to Applicable Law. 

9.7 Please refer to Risk Disclosure (https://coindcx.s3.amazonaws.com/static/documents/risk-disclosure.pdf) to  understand various other risks that could lead to suspension of services, loss of  Assets, etc.

B. User registration

  10. Your Account 

10.1 You shall access the Web3 Platform only via the CoinDCX mobile application, using  only your User Account. In order to provide access to any Services, we reserve the  right to require any information or documentation as per Company policy or Applicable  Law from time to time. Certain Services, transactions, and features may be subject to  such further information requests. 

10.2 We reserve the right to provide access to the Web3 Platform only through your User  Account. You confirm that you are the owner of your User Account and of the login  credentials used by you to create your User Account. If you have created your User  Account with your credentials from certain third-party sites as permitted by us from  time to time, you further confirm that you are the owner of such other accounts and  that you are entitled to disclose such login information to us. You authorize us to  collect your authentication information, and other information that may be available on  or through your other account hosted with the third-party, consistent with applicable  settings and instructions. 

10.3 We reserve the right to require you to set up two-factor authentication (2FA) to  securely access your User Account and certain Services. You shall provide us with  additional personal information as necessary and requested to enable these security  protocols. 

10.4 We reserve the right to limit your usage of the Platform or seek additional information  or documentation as we may deem fit from time to time. 

10.5 If you are a natural person as registered with us, only you are permitted to use and  operate the User Account, the Platforms, and the Services. If you are a User other  than a natural person (such as a company), only your authorised signatory as  registered with us and accepted by us is permitted to use and operate the User 

Account, the Platforms, and the Services. Usage of the same by any other person is  a breach of the Terms. You may contact us for change in your authorised signatory,  which change will only be applicable after we have accepted and registered the new  authorised signatory. 

10.6 You shall promptly inform us about any discrepancies, changes, or errors in any  information provided to us, and you acknowledge that you are responsible for any  consequences arising out of incorrect information provided and will edit or update  such information on the Platform by using the relevant Platform features. 

10.7 We encourage you to use strong passwords. You are responsible for safeguarding  your User Account and you agree not to disclose your password to any third party.  You agree that you will be solely responsible for any activities or actions taken under  your password and User Account, irrespective of whether you have authorized such  activities or actions. If you lose access to your User Account or your Google account,  you may not be able to recover your Assets. You will immediately notify us of any  unauthorized use of your password or your account, upon becoming aware of any  such discrepancy, by reporting the same via https://support.coindcx.com/. Without  limiting any other provisions of the Terms, you shall not use false identities or  impersonate any other person or use a username or password that you are not  authorized to use or that would be in breach of third-party intellectual property rights  or personal rights or if it may give the impression of you being another person. 

10.8 In the event of your inactivity or inaction on the User Account for a considerable period  of time, Applicable Law may require us to report the Assets as unclaimed property to  the authorities in certain jurisdictions. We reserve the right to block or deactivate your  User Account in case of such inactivity for a period of 5 years or in accordance with  Applicable Law. 

10.9 If we change the eligibility criteria for our Services and you no longer comply with the  new eligibility criteria or due to changes in Applicable Law, or pursuant to any future  usage/feature restrictions, we may close your User Account without any liability for  us. In the course of providing Services, at any time, we may require you to provide or  execute any other document in order to be compliant to the policies of the Company  or of any third-party or with Applicable Laws. 

10.10 You are solely responsible for ensuring that you are in compliance with the  Terms and with all Applicable Laws. We are not liable for any losses or other  consequences of unauthorized use of your Account. 

10.11 You confirm that you are not, or not related to any person or institution, to who  may be or could be prohibited from providing services to or entering into relationships  with, pursuant to the economic sanctions programs administered or enforced by any  country or government or international authority, including the Sanctions List or  subject to any adverse media. In the event that we are required to block Assets  associated with your User Account in accordance with a Sanctions List, or other  similar government sanctions programs or subject to any adverse media, we may: (i)  suspend your User Account; (ii) terminate your User Account; (iii) require you to  withdraw Assets from your User Account within a certain period of time. We are not  responsible for any losses, whether direct or indirect, that you may incur as a result of our complying with Applicable Law, the guidance or direction of any regulatory  authority or government agency, or any writ of attachment, lien, levy, subpoena,  warrant, or other legal order. 

10.12 Once a User Account is closed/withdrawn/cancelled/deactivated, we reserve the  right to deduct any outstanding charges or dues or liabilities from the remaining  account balance, and you authorise us to deduct the same. If any charge or liabilities  still remain outstanding, we may initiate necessary action to recover the same. Upon  the deduction of all outstanding charges to us (if any), we may provide you with a 

reasonable number of business days to withdraw all Assets from the account.  However, we may retain user data/information in the event of suspension/closure of  any account arising from fraud, cyber investigations, investigations of violation of  Applicable Law or violation of the Terms. In the event we are required to transfer any  Asset to source, the same shall be only where the minimum amount is in excess of  the threshold set as per internal policy. 

10.13 You are prohibited from selling, trading, creating security interest or otherwise  transferring or encumbering your User Account to another party or impersonating any  other person for the purpose of creating an account with the Platform. 

10.14 You authorize us, our Partner Entities, and representatives to contact you via  phone calls, SMS, or messaging channels in connection with the Platform and  Services and hereby consent to the same. 

10.15 In the unfortunate event of your demise, we may not be able to take any steps  to transfer your Web3 Wallet / Assets to your nominees or heirs, as we do not have  any custody over the same. 

10.16 In the event of death, insolvency or liquidation of the User, or their otherwise  becoming incapable of receiving, paying for, delivering or transferring Assets which  you have ordered to be transacted upon through the Platform, you, your estate, and/or  your legal representatives / designated nominees shall be jointly and severally liable  for any losses or costs arising therefrom. You shall indemnify us and any Specified  Persons for any losses/costs that may arise in such a scenario.

11. Unauthorised Communications, Impersonation and Fraudulent  Representations

11.1 Official channels. Our Services are offered only through our official website at the  domain(s) we publish and our official applications distributed via the Google Play  Store and the Apple App Store. Any website, application, URL, social-media account,  messaging or group chat, email address, telephone number, advertisement, browser  extension, or other communication that uses our name, brand, trademarks, logos, or  the names or likenesses of our Affiliates, subsidiaries, promoters, directors, officers,  employees, representatives, partners, or service providers, and which is not published  or verified by us, is not operated by, endorsed by, or affiliated with us. 

11.2 No unauthorised solicitation; we will never ask. We do not authorise any person to  solicit funds, Digital Assets, account credentials, passwords, one-time passwords  (OTPs), private keys, recovery/seed phrases, or other sensitive information outside  our officially designated channels. We will never ask you for your password, private  keys, seed phrase, or OTPs, and we will never ask you to transfer Assets to any  external wallet for “verification”, “safekeeping”, or similar reasons. 

11.3 Online services only; no offline dealings. Our Services are provided solely through  our online Platform and official channels. We do not provide any services offline or in  person, and we do not authorise any person to conduct, offer, negotiate, or settle any  business, transaction, transfer of funds or Digital Assets, or dealing of any kind in  person, offline, or at any physical location, on our behalf or in our name. Any request  or invitation to meet, transact, or deal offline or in person purportedly by or on behalf  of us, or by any person representing themselves as our agent, employee, or  representative for such purpose, should be treated as fraudulent, and you must verify  its authenticity through our official channels before acting upon it. 

11.4 Your responsibility to verify. You are solely responsible for verifying the authenticity 

of any communication, website, application, social-media account, wallet address, or  other resource claiming to be associated with us, before acting upon it. 

11.5 Impersonation prohibited. No person shall, without our written authorisation, use,  copy, imitate, or misrepresent our name, brand, trademarks, logos, domain,  applications, content, or the identity of our Affiliates, subsidiaries, promoters,  directors, officers, employees, or representatives, or create or operate any website,  application, account, or communication that impersonates or is likely to be confused  with us or any of the foregoing. Any such conduct is unlawful, constitutes a Breach  Event and an Unauthorised Activity, and we reserve the right to pursue all available  civil and criminal remedies and to report the same to law enforcement agencies and  relevant authorities. 

11.6 No liability for third-party fraud and offline dealings. To the maximum extent  permitted by Applicable Law, we shall not be liable for any loss, damage, claim, cost,  or expense arising out of or in connection with: (a) phishing attacks; (b) impersonation  scams; (c) fraudulent or cloned websites or mobile applications; (d) fake social-media  accounts; (e) unauthorised advertisements or promotions; (f) deepfakes, voice  cloning, or synthetic media; (g) fraudulent recovery, investment, or “account recovery”  schemes; (h) unauthorised use of our name, branding, trademarks, or identity; (i) any  offline or in-person dealing, meeting, or transaction, whether or not the person  concerned claimed to represent or act on behalf of us; or (j) any communication,  representation, or undertaking not expressly issued through our official channels.  Your sole recourse in respect of any such fraud lies against the perpetrator of that  fraud. 

11.7 Security advisories. We may publish information regarding our authorised communication channels and security advisories from time to time. You are  encouraged to review such information regularly and to promptly report any suspected  impersonation, fraud, or misuse of our name, branding, or identity to our official  support channel. 

12.User Representations and Undertakings 

12.1 You represent and warrant that throughout the duration of your usage of the Services  and Platforms: 

(a) you are competent to enter into a contract under Applicable Laws; (b) you are not a minor and you are capable of entering into these Terms and  having this Terms 

being enforced against you; 

(c) you are not included in any Sanctions Lists or subject to any adverse  media; 

(d) your User Account has not been suspended or terminated by us in the past  for any reason whatsoever; 

(e) your use of Services does not violate the Terms; 

(f) your use of Services does not violate any Applicable Laws; 

(g) you are not a citizen or resident of a country where VDA activities are  prohibited; 

(h) you are not a “U.S. Person”, as such term is defined under Regulation ‘Sʼ  promulgated 

(i) under the Securities Act of 1933 or under any analogous legislation; (j) your registration as a User and all your activities on the Platforms are being  undertaken on your own volition and not on behalf of or at the behest of 

any other person, including under any undue influence or duress; 

(k) you are conversant with the risks associated with dealing with Digital  Assets; 

(l) the User Account is owned and operated exclusively by you and no other  person has any rights to own or operate it; 

(m) all Digital Assets held or transacted by you are free and clear of all prior  liens, claims and encumbrances, and you own and have full and valid title  over the same; 

(n) all information provided by you (including identification documents) is true  and accurate; and you have full knowledge and disclosure of the current  regulatory status with respect to Digital Assets in Costa Rica and in all other  jurisdictions applicable to you and the risk involved in dealing with, or  trading in, or storing the same and you have made adequate efforts to  inform yourself about the same on an ongoing basis. 

12.2 You undertake and covenant that: 

(a) You shall not do or omit to do anything which shall result in any representations  and 

warranties provided by you becoming untrue, incomplete, inaccurate, or  misleading. 

(b) You shall ensure that you are in compliance with the Terms and Applicable Law  at all times. 

(c) In the event you are a legal entity or representing any legal entity, you are  required to inform the Platform that you have the necessary authority to  represent the entity, and that relevant requirements as per our policies are  complied with by you. 

(d) You shall be required to complete your KYC verification for availing  Services on the Platform, in accordance with our KYC policies and  Applicable Law. As part of the KYC process under Applicable Law, you  shall be required to verify your identity by providing us with certain required  information and documents. We have the right to request you for additional  documents or information at any point of time as we deem fit or as required  under Applicable Law. We may partner with third parties for the KYC  process and the terms of such third parties will be applicable to you in such  cases, as set out under Clause 5 of these Terms. 

(e) You shall not assign the User Account or resell the Services, in whole or  in part, or otherwise allow the use of the User Accounts or the Services by  any third parties. 

(f) You shall be responsible for creation, maintenance and security of your  Account and shall take all due diligence measures accordingly. 

(g) You shall not transact, deal with, or hold any Assets belonging to third parties. (h) You shall always ensure the security and confidentiality of your passwords,  keys, and credentials and shall undertake not to reveal these details to any  person. 

13.Fees and Taxes 

13.1 For availing the Products and Services, we may deduct certain amounts of Digital  Assets towards fees as may be indicated on the Platforms or otherwise communicated  to you from time to time. At present, transactions on the Platform attract: (a) a platform  fee charged by us for facilitate the Services and maintaining the Platforms; and (b) a  network/gas fee charged by the blockchain network. 

13.2 Gas fees apply to all transactions on the blockchain. The gas fee is the charge 

imposed by the blockchain for ensuring its security. The gas fee fluctuates based on  demand and supply associated with the blockchain network, among other factors. You  will be charged a gas fee even if your transaction fails. This happens because your  gas fee covers the cost of processing the transaction, regardless of its outcome.  Miners or validators on the network perform the work to validate your transaction, and  the fee compensates them for this effort. So, if your transaction fails due to issues like  insufficient funds or errors, the fee is still applied since certain resources were still  used to attempt the transaction. To avoid such failures, it is advisable to double-check  that you have enough Digital Assets to cover both the transaction and the gas fees. 

13.3 As the owner of the Assets in your Account, you are solely responsible for determining  your tax liability in relation to availing the Services including holding and trading of  Digital Assets and complying with all tax-related filing and payment obligations applicable to you. We are not responsible for determining whether any taxes apply on  any transaction carried on the Platforms or in relation to the Digital Assets held by  you. 

13.4 We may carry out certain tax deductions in the event we are required to do so under  Applicable Law, and you would be solely responsible for claiming any credits, refund  or exemption(s), if any, from the tax authorities. Further, in case you withhold taxes  pursuant to applicable law, you shall furnish to us a statement detailing such  withholding and deposit of withheld taxes. 

13.5 All fees, commissions, interests, and other charges are exclusive of any applicable  indirect taxes (including goods and services tax) which shall be borne by you and may  be separately charged by us. In case any further indirect tax is made applicable on  the Services or the transactions on the Platforms in the future, we reserve the right to  separately charge such tax which shall be borne by you. 

C. Disclaimers and Clarifications 

You agree that you have read the Risk Disclosure (https://coindcx.com/assets/pdf/RiskDisclosure-2022.pdf), understand the same, and will  use the Services and Platform judiciously. You further agree that you will not take any risk  which is beyond reasonable risk for you. There may be additional risks beyond those  identified in the Risk Disclosure (https://coindcx.com/assets/pdf/RiskDisclosure-2022.pdf) and in the Terms. You are responsible to conduct your own diligence and familiarize  yourself with potential risks. The Company is not liable in case any such risk (whether  identified here or otherwise) crystallizes and results in any losses. 

D. Limitation of Liability and Indemnity 

14.Limitation of Liability 

14.1 The Platform is merely a technology layer that provides access to identified  blockchains and Digital Assets. Your Digital Assets are stored, and transactions are  conducted, directly on the blockchain, and we do not have any control or liability  regarding the same. We will not be liable in any way for any loss or damage suffered  by you through use of or access to the Platforms or Services. Our liability for  negligence, breach of contract or contravention of any law in connection with your use  of the Platforms and Services, which cannot be lawfully excluded, is limited, at our  option and to the maximum extent permitted by law, to restore the Services on a best  effort basis. 

14.2 Subject to Clause 12.1, to the aggregate liability of the Company (including that of the 

Specified Persons) to any User or person under these Terms or whether in contract,  tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable  shall in no event exceed the amount of Digital Assets deducted by us towards our  fees with respect to the concerned User in three months preceding the date of claim  by the User to the Company. 

14.3 The Company and the Specified Persons shall not be liable for any indirect, remote,  incidental, special, punitive, consequential or similar damages or liabilities whatsoever  (including without limitation, loss of revenue, lost profits, cost of cover or other special  losses) arising out of Services, any performance or non-performance of Services or  any product provided by us, whether under contract, statute, strict liability or other  theory even if we are advised of the possibility of such damages. 

14.4 Notwithstanding the fact that some services may be offered by Partner Entities, any  claims by you under the Terms shall lie only against the Company. 

14.5 We do not warrant that your use of the Platforms will always be available or that you  will have uninterrupted access thereto and only strive to provide you with a minimum  downtime. We will not be liable to you, including without limitation, for any losses  incurred due to volatility of prices of the Digital Assets or if for any reason the Platforms  are unavailable at any time or for any period. 

14.6 You assume the entire risk associated with your usage of the Platform/Services  (including the risks set out in Risk Disclosure (https://coindcx.s3.amazonaws.com/static/documents/risk-disclosure.pdf) and we are  not liable for any losses arising on account of third-party actions, market  circumstances, events outside our control, or the materialisation of any risks (whether  disclaimed in the Terms or otherwise). 

15.Indemnity and Remedies 

15.1 You agree that any violation of these Terms will cause irreparable harm to us and/ or  Partner Entities, as the case may be, for which monetary damages may be  inadequate. Hence, you consent to the Company obtaining any injunctive or equitable  relief that we deem necessary or appropriate in such circumstances. These remedies  are in addition to any other remedies that we may have at law, contract, or in equity.  If we take any legal action against you as a result of your violation of these Terms, we  will be entitled to recover from you, and you agree to pay, all reasonable attorneysʼ 

fees and costs of such action, in addition to any other relief that may be granted. 15.2 Without prejudice to the above, to the maximum extent permitted by Applicable Law,  you hereby agree to indemnify and hold harmless the Specified Persons from and  against and in respect of any liabilities, losses, charges, expenses (including legal  fees and costs on a full indemnity basis) claims, demands, actions, penalties and  proceedings which the Specified Persons may incur or sustain directly or indirectly  from or by any reason of or in relation to: (a) your use or proposed use of our Platforms  or Services, (b) your negligence or your breach of the Terms, (c) any dispute,  investigation or litigation caused by your acts or omissions, (d) your violation of any  Applicable Law, or the rights (including infringement of intellectual property rights) of  a third party, or (e) any fraud, negligence, or wilful misconduct.

E. Miscellaneous 

16.Release and Waiver 

16.1 You release and waive all claims against the Company, and its subsidiaries, affiliates, 

group companies, representatives, officers, agents, licensors, co-branders or other  partners, and employees from any and all liability for claims, damages (actual and/or  consequential), costs and expenses (including litigation costs and attorneysʼ fees) of  every kind and nature, arising from or in any way related to your use of the Platforms,  Services, Content or Digital Assets. In addition, you expressly waive and relinquish  any and all rights and benefits which you may have under any other national, state or  common law principle of similar effect, to the fullest extent permitted by law. 

16.2 If we do not enforce our rights against you, or if we delay in doing so, that will not  mean that we have waived our rights against you and will not mean that you do not  have to comply with those obligations. 

16.3 Nothing contained in the Terms constitutes a waiver to our equitable rights and  remedies and any other rights and remedies provided under Applicable Law. 

17.Assignment 

You shall not assign or transfer any right or obligation that has accrued to you under the  Terms and/or in relation to any Services, and any attempt by you to assign or transfer  such rights and obligations, shall be null and void. We may assign, novate, or transfer  any or all rights and obligations that accrued in our favour under the Terms and/or in the  course of offering Services, at our sole discretion, to our subsidiaries, affiliated entities,  or any other third party without any restriction. 

18.Force majeure 

We are not liable to the User or any person in a Force Majeure Event. For the purposes  of this clause ‘Force Majeure Eventʼ means any event outside direct, actual and  reasonable control of the Company. Force Majeure Event includes any events suffered  by us or Partner Entities that are beyond reasonable control, including acts of God, labour 

disputes or other industrial disturbances, electrical, telecommunications, hardware,  software or other utility failures, cyber-security incidents, network delays, software failure,  smart contract failure, system bugs/ weaknesses, earthquakes, storms or other nature related events, blockages, embargoes, riots, acts or orders of government, actions of the  government, change of laws, introduction of new law, acts of terrorism or war, epidemic,  pandemic, technological change, changes to any blockchain-related protocol or network,  any actions or inactions of third parties and/or events experienced by third parties (e.g.,  bankruptcy of service providers, information security attacks, bugs or system issues, and  fraud conducted by third parties), crystallisation of risks and disclaimers highlighted in the  Terms, and such other similar events. 

19.Governing law and dispute resolution 

19.1 The Terms are governed by the laws of Costa Rica.  

19.2 For the avoidance of doubt, the sole contracting party under these Web3 Terms of  Use is DCX Software Platforms Sociedad de Responsabilidad Limitada, and no other  entity within the CoinDCX group, including without limitation Neblio Technologies  Private Limited, is a party to these Web3 Terms of Use; and accordingly any Claim  that a User may have under this contract arising out of or in connection with the  Exchange Terms of Use are governed exclusively by Clause 19 of those terms and 

are not within the scope of Clause 18.3 below. 

19.3 In case of any claims, controversies or disputes relating to the Terms (including any  question regarding their existence, validity, termination, or any services or products  provided, and any representations made by us) or any other claims involving you and

the Company (“Claim(s)”), the User and the Company shall first give each other a  reasonable opportunity to resolve the Claims by mutual negotiation in good faith. If  the Claim is not resolved by mutual understanding within 10 working days of receiving  the Claim (or such shorter period as may be mutually agreed), either Party may seek  relief in accordance with Clause 18.3. 

19.4 You and the Company agree to resolve any Claims through final and binding  arbitration. The arbitration tribunal shall consist of a sole arbitrator, appointed by both  the Parties. In the event the Parties are unable to appoint a mutually acceptable  arbitrator, then the tribunal shall consist of three arbitrators wherein each Party shall  appoint one arbitrator, and both the appointed arbitrators shall mutually appoint the  third arbitrator. The language of the arbitration hearings shall be English, and the seat  and venue of arbitration shall be San Jose, Costa Rica. The arbitration procedure shall  be in accordance with the arbitration laws of Costa Rica. The law governing the  arbitration shall be the laws of Costa Rica. The Parties shall bear the costs of the  arbitrators and the venue equally. 

19.5 Subject to Clauses 18.2 and 18.3, courts at Costa Rica shall have exclusive  jurisdiction over the Claims. 

19.6 You shall keep all aspects of the dispute or arbitration proceedings, including but not  limited to the award of the arbitrator and compliance therewith, strictly confidential  unless otherwise required by law. This paragraph shall not prevent a party from  submitting to a court of law, any information necessary to enforce the Terms, to  enforce an arbitration award, or to seek injunctive or equitable relief. 

19.7 All claims and disputes within the scope of the Terms must be arbitrated or litigated  on an individual basis and not on a class, representative, or collective basis, and  claims of more than one customer or user cannot be arbitrated or litigated jointly or  consolidated with those of any other customer or user. Further, in view of the  arbitration provisions in this clause, you hereby waive any rights to sue in court and  have a court or jury trial. 

19.8 Nothing in the Terms shall prevent us from initiating any proceedings or claims before  any appropriate authority or competent court if required for the purpose of obtaining  injunctive relief or other urgent equitable relief or enforcement actions. 

19.9 A person who has not created an Account or not availed any Services by registering  a User Account in their own name shall have no right to enforce the Terms. 

20.Electronic Communications 

The Company and the User mutually agree that all agreements, notices, disclosures,  and other 

communications may be provided by us electronically. 

21.Amendments, Severability. 

21.1 We may revise the Terms, with or without notice, from time to time by amending this  page. We urge you to review this page from time to time to take notice of any changes  that are made, as they shall be binding on you. Your continued use of the Services  would be deemed to be your acceptance to be bound by the Terms. If you do not  agree with any part of the Terms or any amendments thereof, we insist that you stop  using the Online Platforms and Services with immediate effect. The date the Terms  were last revised is identified at the top of the page. You are responsible for ensuring  we have your up-to-date, active and deliverable email address, and for periodically  visiting our Platform and these Terms to check for any changes. 

21.2 If any portion of the Terms is held invalid or unenforceable, such invalidity or 

enforceability will not affect the other provisions of the Terms, which will remain in full  force and effect, and the invalid or unenforceable portion will be given effect to the  greatest extent possible. 

22.Survivability 

Even after you cease using the Platform, you shall remain liable for any acts or omissions  during your 

association with the Platform. 

23.Contact 

For general inquiries, complaints and/or giving any feedback, please visit the  ‘SUPPORTʼ page on our Platform.

IV. KEY TERMS FOR CERTAIN PRODUCT /  SERVICES

The following terms pertain to certain specific products and Services offered on the Online  Platforms and are an integral part of the Terms. The specific terms for each of the  products/Services set out below are to be read together with, and as a part of, the overall Terms  and with any frequently asked questions / rules / help & support instructions / guidance provided  on the Online Platforms. In case of any inconsistency between any Part IV (Key Terms for Certain  Products/Services) of these Terms of Use and Part III (Common Terms) of these Terms of Use  and/or any other guidance provided on the Online Platforms, the Part III (Common Terms) in this  regard will prevail. 

We reserve the right to modify, alter, suspend, revoke or withdraw any product/Service or any part  thereof including 

the Terms.

F. WALLET SERVICES 

1. 1. You are responsible for the retention and security of your private key. You agree that loss  or misplacement of private keys may result in loss of access to your Assets or complete  loss of Assets. 
   2. Upon activation of your User Account, a Web3 Wallet is created for storage of Digital  Assets and effecting transactions on the blockchain. You may be required to maintain a  minimum balance of Assets in your Web3 Wallets before you initiate an order and/or  transaction. We reserve the right to block your access to your User Account, if you are in  contravention to our policies or any direction from a law enforcement agency. 
   3. You are solely responsible for effecting any transactions involving the Web3 Wallet and  it shall be your responsibility to disclose the proper source of funds. 
   4. You may only transfer Assets in the form of Digital Assets into the Web3 Wallet. You may  do so by transferring the same from your CoinDCX CeFiWallet as opened by you  pursuant to the CoinDCX Terms (http://coindcx.com/legal/terms-of-use-coindcx-web3). 
   5. Certain Digital Assets may not be supported for transfers between the CoinDCX CeFi  Wallet and the Web3 Wallet.
   6. You understand that direct deposits into the Web3 Wallet from external wallets /  exchanges, or from the Web3 Wallet to external wallets / exchanges, are not permitted  on the Platform; and that you risk losing your Assets if you attempt to do this. However, we reserve the right to permit you to transfer certain identified Digital Assets to your  CoinDCX CeFi Wallet. You shall be responsible for any consequences arising out of your  transactions with external wallets. 
   7. If permitted by us, Assets held in this Web3 Wallet may be used to purchase another  Digital Asset, and any sale proceeds obtained in the form of Digital Assets will be credited  only into this Web3 Wallet. 
   8. You are not permitted to transfer, store or receive any digital assets not supported by your  Web3 Wallet. Your Web3 Wallet only supports the blockchain protocols listed on the  Platform. Under no circumstances should you attempt to use your Web3 Wallet to store,  send, request, or receive any unsupported Assets or Assets on blockchain protocols that  we do not support The Company shall not be liable for any losses suffered by you in  connection with such attempts to store or transfer digital assets. 
   9. Certain Digital Assets may be programmed using smart contracts to have certain in-built  rules or conditions that will be automatically executed when such rules or conditions are  met. It is your responsibility to fulfil the conditions embedded therein in order to use or  transact such Digital Assets. We will not be liable for any loss, damage, or interruptions  caused by your failure to meet the rules or conditions of such Digital Assets. Additionally,  while the Platform may contain certain indications pertaining to the risk levels associated  with a token (as computed by entities who assess such risks), it is also not possible to  ensure that all Digital Assets are safe. You shall not hold us liable for any consequences  pursuant to the functioning of smart contracts or fraudulent Digital Assets. 
   10. While transferring Assets into the Web3 Wallet, such transaction will be completed only  after it is processed on the blockchain network and will only reflect in the Userʼs Wallet  once the transaction is completed. The Company will not be liable for any losses suffered  during such transfer of Assets and cannot control the time taken for completion on the  blockchain network.

G. TRADING OF DIGITAL ASSETS  

1. 1. These terms are applicable for any trading of Digital Assets on the Platform. You agree  and understand that the Company merely offers a technology platform allowing you to  trade with third parties on third party platforms, and the Company does not act as a counterparty to any trade or control such trades. 
   2. The Platform may permit you to: 

(a) acquire Digital Assets on the Platforms, by deducting your existing Digital  Assets from your Web3 Wallet; and 

(b) sell Digital Assets held by you in your Web3 Wallet, in exchange for  receiving other Digital Assets which will be credited only to your Web3  Wallet. 

1. 3. You must have adequate balances of the Assets as may be required to execute your  desired transaction, failing which the transaction may be rejected. Depending on  operational mechanisms from time to time, your Assets may be locked in your Web3  Wallet until the order is matched / cancelled / expires. All Trades may be subject to third  party order execution mechanisms which are not in our control. 
   4. Your Assets may be spread across multiple blockchains. For example, you may start  transacting with USDT just on the Polygon chain but after a few transactions, it is possible  that your USDT balance is spread across Polygon and BSC chains. This is a very  common phenomenon in the Web 3 ecosystem. However, it may not always be possible  to directly exchange a Digital Asset from one chain for a Digital Asset on another chain.
   5. Rates of Digital Assets are subject to fluctuation, and the value of the Digital Asset being  transferred may depend on the Digital Asset which is being received in exchange. 6. Transfer of a Digital Assets cannot be cancelled, reversed or refunded once it has been  broadcast to the relevant blockchain, although it may be in a pending state, and  designated accordingly, while the transfer is processed by network operators. The  Company is not responsible for losses/damages/costs induced by mistyped or otherwise  wrongly placed orders. Please note for reasons beyond the control of the Company or of  the User, transactions on the blockchain can fail, leading to a loss of the Digital Assets. 7. Transactions initiated by you are final, irreversible, non-refundable and non-cancellable  and you cannot seek or claim or demand refund or reversal for any reason whatsoever. 8. Specific prices shown on the Online Platforms may change during the actual execution  of a trade.

H. OKTO POINTS 

1. 1. Okto points refers to the loyalty or rewards points that we may credit to your Web3  Platform User Account from time to time based on such triggers as we may from time to  time announce (“Okto Points”). For example, we may enable you to receive Okto points  based on certain activities undertaken by you or upon completing certain tasks. 
   2. Okto points may have unique terms and conditions attached to them. For instance, some  users may receive ‘Locked Pointsʼ which may unlock only after they make a trade.
   3. Okto Points earned within the Platform are exclusive and cannot be transferred or used  in the ‘Oktoʼ app or any other platform. 
   4. We may provide updates about Okto Points from time to time on the Platform. We reserve the right to suspend the credit of Okto Points, including the Okto Points programme itself,  in our sole discretion.